*{box-sizing:border-box;margin:0;padding:0}:root{--font-family: "Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--bg-gradient: linear-gradient(135deg, #0f0c20 0%, #15102a 50%, #06050e 100%);--panel-bg: rgba(25, 18, 50, .45);--panel-border: rgba(255, 255, 255, .08);--panel-glow: rgba(138, 43, 226, .15);--primary-glow: #9d4edd;--secondary-glow: #3a86c8;--text-main: #f3f0ff;--text-muted: #b5a9df;--bubble-client: linear-gradient(135deg, #3a86c8 0%, #206196 100%);--bubble-operator: rgba(255, 255, 255, .07);--bubble-system: rgba(239, 68, 68, .2);--btn-gradient: linear-gradient(135deg, #7b2cbf 0%, #9d4edd 100%);--btn-hover: linear-gradient(135deg, #9d4edd 0%, #c77dff 100%)}body{font-family:var(--font-family);background:var(--bg-gradient);color:var(--text-main);height:100vh;display:flex;overflow:hidden;-webkit-font-smoothing:antialiased}.app-container{display:flex;width:100vw;height:100vh;position:relative}.sidebar{width:380px;max-width:90vw;flex-shrink:0;background:var(--panel-bg);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-right:1px solid var(--panel-border);display:flex;flex-direction:column;box-shadow:10px 0 30px #00000080;z-index:10;transition:transform .3s ease;overflow-y:auto}.sidebar-header{padding:24px;border-bottom:1px solid var(--panel-border);display:flex;align-items:center;gap:12px}.sidebar-header h2{font-size:1.5rem;font-weight:700;background:linear-gradient(135deg,#c77dff,#3a86c8);-webkit-background-clip:text;-webkit-text-fill-color:transparent;letter-spacing:-.5px}.sidebar-header .icon{font-size:1.8rem}.config-form{padding:24px;display:flex;flex-direction:column;gap:20px;flex-grow:1}.form-group{display:flex;flex-direction:column;gap:8px}.config-section{background:#ffffff05;border:1px solid rgba(255,255,255,.04);padding:16px;border-radius:12px;display:flex;flex-direction:column;gap:12px}.config-section-title{font-size:.8rem;font-weight:800;color:#c77dff;letter-spacing:.5px;text-transform:uppercase;border-bottom:1px solid rgba(255,255,255,.05);padding-bottom:6px}.config-section:nth-of-type(2) .config-section-title{color:#3a86c8}.form-row{display:flex;gap:12px;width:100%}.flex-grow{flex:1;min-width:0}.form-group label{font-size:.85rem;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.8px}.form-group input,.form-group select{width:100%;background:#ffffff0a;border:1px solid var(--panel-border);padding:12px 16px;border-radius:10px;color:var(--text-main);font-family:var(--font-family);font-size:.95rem;transition:all .2s ease}.form-group input:focus,.form-group select:focus{outline:none;border-color:var(--primary-glow);box-shadow:0 0 10px #9d4edd4d;background:#ffffff14}.form-group select option{background:#0f0c20;color:var(--text-main)}.btn-apply{background:var(--btn-gradient);border:none;color:#fff;padding:14px;border-radius:10px;font-family:var(--font-family);font-weight:700;font-size:1rem;cursor:pointer;margin-top:10px;transition:all .3s ease;box-shadow:0 4px 15px #9d4edd4d}.btn-apply:hover{background:var(--btn-hover);box-shadow:0 6px 20px #9d4edd80;transform:translateY(-1px)}.btn-apply:active{transform:translateY(0)}.chat-container{flex-grow:1;min-width:0;display:flex;flex-direction:column;height:100vh;position:relative;background:transparent}.chat-header{height:80px;padding:0 24px;display:flex;align-items:center;justify-content:space-between;background:#0f0c2080;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-bottom:1px solid var(--panel-border);z-index:5}.chat-header-info{display:flex;flex-direction:column;gap:4px}.chat-header-title{font-size:1.15rem;font-weight:700}.chat-header-subtitle{font-size:.85rem;color:var(--text-muted)}.chat-header-actions{display:flex;gap:12px}.btn-header{background:#ffffff0d;border:1px solid var(--panel-border);color:var(--text-main);padding:8px 16px;border-radius:8px;cursor:pointer;font-family:var(--font-family);font-size:.85rem;font-weight:600;transition:all .2s ease}.btn-header:hover{background:#ffffff1a;border-color:var(--text-muted)}.messages-list{flex-grow:1;padding:24px;overflow-y:auto;display:flex;flex-direction:column;gap:18px;scroll-behavior:smooth}.message-wrapper{display:flex;flex-direction:column;max-width:70%;animation:slideUp .3s cubic-bezier(.1,.8,.2,1) forwards;opacity:0;transform:translateY(15px)}@keyframes slideUp{to{opacity:1;transform:translateY(0)}}.message-wrapper.client{align-self:flex-end}.message-wrapper.operator{align-self:flex-start}.message-wrapper.system{align-self:center;max-width:90%;text-align:center}.message-info{font-size:.75rem;color:var(--text-muted);margin-bottom:5px;margin-left:12px}.client .message-info{align-self:flex-end;margin-right:12px;margin-left:0}.message-bubble{padding:14px 18px;border-radius:18px;font-size:.95rem;line-height:1.45;white-space:pre-wrap;box-shadow:0 4px 15px #00000026}.client .message-bubble{background:var(--bubble-client);color:#fff;border-bottom-right-radius:4px}.operator .message-bubble{background:var(--bubble-operator);color:var(--text-main);border:1px solid var(--panel-border);border-bottom-left-radius:4px}.system .message-bubble{background:var(--bubble-system);color:#f87171;border:1px solid rgba(239,68,68,.3);font-size:.85rem;border-radius:10px;padding:8px 16px}.message-bubble pre{font-family:monospace;background:#00000040;padding:12px;border-radius:8px;margin-top:8px;overflow-x:auto;border-left:3px solid #3a86c8;font-size:.85rem}.chat-footer{padding:20px 24px;background:#0f0c2099;border-top:1px solid var(--panel-border);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);display:flex;gap:16px;align-items:center}.chat-input-wrapper{flex-grow:1;position:relative;display:flex;align-items:center}.chat-input{width:100%;background:#ffffff08;border:1px solid var(--panel-border);padding:14px 50px 14px 20px;border-radius:30px;color:var(--text-main);font-family:var(--font-family);font-size:.95rem;transition:all .2s ease}.chat-input:focus{outline:none;border-color:var(--primary-glow);background:#ffffff0f;box-shadow:0 0 15px #9d4edd26}.btn-send{position:absolute;right:6px;background:var(--btn-gradient);border:none;width:40px;height:40px;border-radius:50%;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease}.btn-send:hover{background:var(--btn-hover);transform:scale(1.05)}.btn-send svg{width:18px;height:18px;fill:currentColor;transform:translate(1px)}.typing-indicator{display:none;align-items:center;gap:5px;padding:12px 18px;background:var(--bubble-operator);border:1px solid var(--panel-border);border-radius:18px 18px 18px 4px;align-self:flex-start;margin-left:24px;margin-bottom:24px;width:fit-content}.typing-indicator span{width:8px;height:8px;background:var(--text-muted);border-radius:50%;animation:bounce 1.4s infinite ease-in-out both}.typing-indicator span:nth-child(1){animation-delay:-.32s}.typing-indicator span:nth-child(2){animation-delay:-.16s}@keyframes bounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:10px}::-webkit-scrollbar-thumb:hover{background:#fff3}.menu-toggle{display:none;background:none;border:none;color:var(--text-main);font-size:1.5rem;cursor:pointer}@media (max-width: 850px){.sidebar{position:absolute;left:0;top:0;height:100%;transform:translate(-100%);box-shadow:none}.sidebar.active{transform:translate(0);box-shadow:10px 0 30px #00000080}.menu-toggle{display:block}.message-wrapper{max-width:85%}}.ticket-bubble{background:#0f0c2099!important;border:1px solid rgba(157,78,221,.3)!important;box-shadow:0 8px 32px 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#9d4edd66}70%{box-shadow:0 0 0 6px #9d4edd00}to{box-shadow:0 0 #9d4edd00}}.password-overlay{position:fixed;top:0;left:0;width:100vw;height:100vh;background:#0a0814d9;backdrop-filter:blur(25px);-webkit-backdrop-filter:blur(25px);display:flex;justify-content:center;align-items:center;z-index:9999;opacity:1;visibility:visible;transition:opacity .35s ease,visibility .35s ease}.password-overlay.hidden{opacity:0;visibility:hidden;pointer-events:none}.password-card{background:var(--panel-bg);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid var(--panel-border);box-shadow:0 20px 50px #0009,0 0 40px var(--panel-glow);padding:40px;border-radius:20px;width:420px;max-width:90%;text-align:center;display:flex;flex-direction:column;gap:24px;transform:translateY(0);transition:transform .3s ease}.password-overlay.hidden .password-card{transform:translateY(20px)}.password-card h2{font-size:1.8rem;font-weight:700;background:linear-gradient(135deg,#c77dff,#3a86c8);-webkit-background-clip:text;-webkit-text-fill-color:transparent;letter-spacing:-.5px}.password-card p{color:var(--text-muted);font-size:.95rem;line-height:1.5}.password-form{display:flex;flex-direction:column;gap:16px}.password-form input[type=password]{background:#ffffff0d;border:1px solid var(--panel-border);border-radius:12px;padding:14px;color:var(--text-main);font-size:1rem;outline:none;transition:all .3s ease;text-align:center;font-family:inherit}.password-form input[type=password]:focus{border-color:var(--primary-glow);box-shadow:0 0 10px #9d4edd40;background:#ffffff14}.password-form button{background:var(--btn-gradient);border:none;border-radius:12px;padding:14px;color:#fff;font-weight:600;font-size:1rem;cursor:pointer;transition:all .3s ease;font-family:inherit}.password-form button:hover{background:var(--btn-hover);box-shadow:0 0 15px #9d4edd66}.error-msg{color:#ff6b6b;font-size:.85rem;margin-top:4px;font-weight:600;background:#ef44441a;border:1px solid rgba(239,68,68,.2);padding:8px 12px;border-radius:8px}